- Are out of stock products replenished?
If our suppliers have stock, everything is usually restocked. To be informed of the replenishment, you must leave your email next to the garment, where it says NOTIFY ME WHEN IT IS AVAILABLE.
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Shipping costs and time.
Peninsula 24 to 72 working hours : €3.99, free from € 70 ( sale and outlet clothing are not eligible for this promotion ) . - Balearic Islands 48 to 72 working hours : €6.99
- Canary Islands, Ceuta and Melilla: 4 to 7 working days : €8.99
- Portugal from 3 to 5 working days : €5.99
- Other countries European Union from 3 to 5 working days : €16.99
- What are the payment options?
- Can I make a return ?
Yes, of course, you can make your return through the returns portal very quickly and easily.
- May I make a substitution?
- Yes, you can, but always buy the same garment but in another size or color, never a different model. (first change free)
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What is the return period?
The period for returns is 14 calendar days (from receipt of the order). - How and when will I receive a refund for my return?
- Instant refund in original payment method : depending on the bank, it may take between 1 and 3 days.
- Non-instant refund : it may take up to 15 days ( Your order has to arrive at our warehouses, we have to review it manually and accept the order )
- Instant refund to bank account : you tell us your account and the refund is made automatically.
- Store credit : We add €3.99 to the value of your refund. The return is free! You will receive a code with the amount of your order so you can spend it in our store.
- I made a mistake in the address and/or I need to change it because I change address for a few days. How can I change the shipping address?
- I just finished the order but I saw something that I would also like to have, can I modify the order? Don't worry . You just have to contact us by email info@alalamodamujer.com and together we will modify it.
- Do you have free shipping?
- Standard shipping is free on orders over €70 (peninsula (Spain only)).